Job: AT&T Customer Assistant - Reno, NV
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Jobing Description
LOOKING FOR A COMPANY THAT VALUES YOUR POTENTIAL?
A job with AT&T as a Customer Assistant can provide you with exactly that!
Take advantage of our paid training and wide range of career possibilities. AT&T offers a competitive salary and benefits that include medical, dental, paid vacation, and more!
Our Customer Assistants are the first point of contact in helping customers with DSL self-installation and service in our high-paced call centers.
What you'll do as an AT&T Customer Assistant:
- Assist customers with registration, email creation, DSL physical line signal testing, modem/filter set-up
- Assist customers with email, browser, and modem troubleshooting
- Interact with other departments to resolve customer issues or provide additional services
Skills / Requirements
In addition to STRONG communication skills, our Customer Assistants must have:
- Data entry and problem solving skills
- Basic computer skills
- Satisfactory results from a background/employment history investigation and drug screening
- The ability to work day, evening, night, weekend and split shifts
- Qualify on pre-employment screening:
Internet Services Mini Course (IS-MC)Customer Service Assessment (CSA)Call Center Audition (CC Audition)Test study guides can be found at www.att.jobs/tips .
Important Notes
PLEASE BE SURE TO MENTION THAT YOU SAW THIS AD ON JOBING.COM!!!
Please submit resume online below.
