Profile: Terminix - Reno

A Pioneering Spirit

Seventy years ago, E.L. Bruce was faced with a dilemma – termites in his hardwood flooring products. Realizing that he was not alone in his fight against termites, he founded Terminix in 1927 and earned the first U.S. patent for a termite control procedure.

From a small start-up company, Terminix grew to be the largest termite and pest control company in the world, safeguarding over 1.9 million homes and businesses against all types of pests in 45 U.S. states and in 14 countries internationally.

From Fledgling to Industry Leader

In 1969, Terminix expanded to offer general pest control as well as termite control to residential, commercial, and industrial establishments. For decades, our team of skilled entomologists has studied all types of insects to ensure that our pest and bug exterminators can give our customers the most complete protection from infestation.

In 1986, Terminix joined The ServiceMaster Company, one of the country’s largest and most successful service companies. ServiceMaster introduced Terminix to its diverse Quality Service Network, a group that includes such partners as:

• TruGreen ChemLawn
• TruGreen LandCare
• Furniture Medic
• Merry Maids
• American Home Shield
• AmeriSpec
• ServiceMaster Clean

Each company is a leader in its industry and contributes to system-wide revenue for ServiceMaster in excess of $7.7 billion.

A Philosophy to Live By

As a member of the ServiceMaster team, Terminix believes in exceeding expectations. From ensuring customer satisfaction to developing strong relationships with our ServiceMaster associates, we are committed to delivering more than what is required of us, with the distinction expected of a true leader.

Our company-wide philosophy comprises four objectives by which we strictly abide:

• Honor God in all we do
• Excel with customers
• Help people develop
• Grow profitably

Together, these objectives form a foundation upon which our entire service is built.

Even though Terminix is now the largest termite and pest control company in the world, with a network of 864 service centers worldwide, our mission has remained unchanged.

By continuing to find ways to better serve our customers and contribute to the professional and personal development of every individual at our company, we reinforce our reputation as a valuable and trusted leader.