CVS Health

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Learning Process & Quality Senior Consultant

at CVS Health

Posted: 6/13/2019
Job Reference #: 950053BR

Job Description

Job Title :
Learning Process & Quality Senior Consultant
Job ID :
Location :
Street Address :
1 CVS Drive
Category :
Human Resources|Training
Description :
Job Description
As a Learning Process & Quality Senior Consultant, you will be responsible for creating and implementing approaches and tools that standardize learning processes and drive quality in all learning outcomes across the enterprise. The Learning Process & Quality Senior Consultant will also act as a learning expert on instructional design models and guide Learning & Development teams on which models are best to leverage for projects. Additionally, this role will design, maintain process and quality documents that support Instructional Systems Design models to ensure consistency across Learning & Development Teams.

As part of the CVS Health Learning & Development Center of Excellence, you will facilitate process and quality standards the team will leverage to design and deliver solutions for all colleagues in the organization. The CVS Health Learning & Development Center of Excellence is a team with 500+ resources that provides learning solutions for all CVS Health colleagues.

Additional Responsibilities of the Learning Process & Quality Senior Consultant:
? Act as an internal master of Instruction Design Models in order to educate enterprise Learning & Development teams on existing and new models.
? Partner and strategize with business unit leaders and 3rd party vendors to implement learning programs aligned to enterprise/business units specific objectives and goals.
? Design and deliver new hire on-boarding for new instructional designers and training delivery team members
? Partner with design, delivery and documentation teams to define consistent quality standards
? Design/maintain an infrastructure to test against these standards for trends and improvement opportunities.
? Drive process excellence in conjunction with the management team.
? Design and maintain industry-leading process/quality documents against best-in-class Learning & Development benchmarks.
? Continuously monitors external industry for improvement opportunities.

Required Qualifications
? 3 years of related Learning and Development experience

Preferred Qualifications
? SAM (Successive Approximation Model), Dick and Carey, and/or Rapid Prototyping Master methodologies highly preferred
? Deep Learning & Development experience
? Strategic thinking
? Collaboration & influencing

Bachelor Degree required

Business Overview
It’s a new day in health care.

Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nation’s premier health innovation company. Through our health services, insurance plans and community pharmacists, we’re pioneering a bold new approach to total health. As a CVS Health colleague, you’ll be at the center of it all.

We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability.

CVS Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran - we highly value and are committed to all forms of diversity in the workplace. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT. We provide reasonable accommodations to qualified individuals with disabilities. If you require assistance to apply for this job, please contact our Advice and Counsel Reasonable Accommodations team. Please note that we only accept applications for employment via this site.

If technical issues are preventing you from applying to a position, contact Kenexa Helpdesk at 1-855-338-5609 or For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!