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Responsible for providing exceptional customer service and creating a customer centric environment. This person will also be required to perform store operational tasks as needed.
Customer Service, Basic selling skills, Front-end operations, Merchandising and retail operating standards.
- Must exhibit exceptional customer service at all times
- Utilize operational interactivity to comfortably connect with our customers, understand their needs and present solutions
- Embraces Staples values; Own it, Say it like it is, Be Caring, Keep it Simple, and Work Together every shift
- Delivers exceptional customer service
- Responds resourcefully to customer requests and concerns
- Processes accurate and efficient sale and return transactions
- Understands and utilizes basic selling skills to properly engage and present solutions to our customers
- Creates an inviting environment for customers by maintaining a neat and clean store
- Perform front end responsibilities such as cashier, returns, and reserve online pick up in store with no impact to the customer experience
- Adheres to all company policies procedures & safety standards
- Able to multitask on assorted merchandising and sales responsibilities
- Performs other related duties as assigned
Basic Skills required:
- Able to engage and speak to customers
- Able to work a flexible schedule
Preferred skills and experience:
- Customer service experience in a retail environment
- Cashier experience
Reporting to this person: No direct reports